Managed Services and Projects

    MSP services that are clear, measurable, and fast to adopt

    Choose a plan, add options, and get a roadmap. We handle the day to day so your team can focus on work.

    Service catalog

    Pick a category to explore

    Managed IT Services

    Proactive monitoring, updates, and responsive helpdesk with clear SLAs.

    • 24/7 monitoring and patching
    • Ticketing portal and email support
    • Asset and license tracking
    • Monthly health reports
    Typical billing
    Per user, per month
    Onboarding and offboarding
    Standard checklists for accounts, apps, and devices
    Backup and recovery
    Endpoints, servers, and cloud suites with restore tests
    Compliance support
    Policies, controls mapping, and audit prep
    Outcomes

    What you gain

    Reduce tickets
    Fewer repeats through patching, standards, and training.
    Shorter downtime
    SLAs and escalation paths keep work moving.
    Cleaner audits
    Policies, access logs, and diagrams in one place.
    Predictable spend
    Flat monthly support with clear add ons.

    Our guarantees

    What you can count on

    Zero surprise billing. Every change order is approved in writing.
    Documented environments. You get access to diagrams and inventories.
    Security by default. MFA and patching on managed devices.

    Service levels

    Response targets by plan

    Plan
    Response target
    Starter IT
    Next business day
    Business Secure
    Within 4 hours
    Enterprise Pro
    Within 1 hour, 24/7
    SLAs apply to supported devices and users under management.
    Playbooks and deliverables

    What gets produced

    User lifecycle playbook
    Onboarding and offboarding checklists and automations.
    Backup and recovery plan
    Data classification, RPO and RTO, restore tests on schedule.
    Security standards
    MFA, patching, baseline policies, and exceptions tracking.
    Documentation set
    Assets, credentials vault, network diagrams, and SOPs.
    Change management
    Logged changes with approvals and rollback steps.
    Vendor and license tracking
    Contracts, renewal reminders, and cost overview.
    Our process

    How we deliver

    Assess and document
    Environment review, inventory, risks, and goals.
    Plan and schedule
    Scope, milestones, communication, and owners.
    Implement and test
    Changes in stages with checks and rollback steps.
    Operate and improve
    Reports, reviews, and a living roadmap.

    Ready to get a plan and a timeline

    We will map your environment and share a clear path forward.